Question

Will my quota of the consecutive sessions be released if I fail to check in the facility?

Answered By: Systems and Digital Services (LIB)
Last Updated: 11 Dec 2024Views: 16

If you fail to check in the facility within 10 minutes after the booking session starts, all bookings in the same reservation record (including the consecutive sessions) will be unclaimed. The booking status will be updated as "No Show". The no-shows will still count towards your booking quota.

For example, if your single reservation record contains 4 booking sessions, the no-show will apply to all 4 booking sessions and 4 booking quotas will be used.