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Library FAQs

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How can I return library items that I have borrowed?
Last Updated: 19 Jun 2024 |
Topics:
- Borrowing & Return
|
Views: 6386
What Library facilities are available for booking by students and staff? What are the booking policies?
Last Updated: 26 Sep 2025 |
Topics:
- Booking Library Facilities
|
Views: 4118
I’ve just graduated from PolyU. Can I continue to access library resources?
Last Updated: 18 Dec 2024 |
Topics:
- Access to Library
|
Views: 3298
My supervisor suggests me to remove DOI information on the reference list. What can I do?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 2535
How can I unlock the room/studio via the PolyU Library Mobile App?
Last Updated: 11 Dec 2024 |
Topics:
- Booking Library Facilities
- Mobile App
|
Views: 2488
How do I apply for a Graduate Library card to access the Library after my graduation?
Last Updated: 18 Dec 2024 |
Topics:
- Access to Library
|
Views: 2213
A message of "Cannot edit Range" pops up when I am trying to insert an in-text citation into my Word document. What can I do?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 1585
How do I upgrade to the latest version of EndNote? Will the upgrade affect the references and citations I created by the earlier version of EndNote?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 1484
How do I access library databases with my home computer?
Last Updated: 30 Mar 2023 |
Topics:
- Access to e-resources
|
Views: 1335
Can I apply for a JULAC Library card to access other UGC-funded libraries?
Last Updated: 27 Sep 2021 |
Topics:
- Access to Library
|
Views: 1314

How do I pay for the printing at Library? Can I use my printing quota?
Last Updated: 10 Apr 2026 |
Topics:
- Computing & Printing Facilities
- Services & Facilities
|
Views: 1244
Can I switch back to EndNote 21 after downloading EndNote 2025?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 94
Can I insert citations from EndNote to LaTeX?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 159
How do I cite the contents generated by ChatGPT or other Generative AI (GenAI) models using EndNote?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 307
Is there any online course or training materials for EndNote?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 122
Can I use EndNote Web to access a group of references shared by others?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 129
How do I upgrade to the latest version of EndNote? Will the upgrade affect the references and citations I created by the earlier version of EndNote?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 1484
A message of "Cannot edit Range" pops up when I am trying to insert an in-text citation into my Word document. What can I do?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 1585
When I click the EndNote tab in MS Word, it keeps asking me to login to my EndNote account. Is it normal?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 1286
There is no EndNote tab in my MS Word. What can I do?
Last Updated: 09 Feb 2026 |
Topics:
- EndNote
- Reference Management Tools
|
Views: 822

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