Question

How to cancel my booking?

Answered By: Systems and Digital Services (LIB)
Last Updated: 11 Dec 2024Views: 14

Only reservation records with booking status “Booked” can be cancelled. After cancellation, the booking status will be updated as "Cancelled".

Method #1 (via PolyU Library Mobile App)
Refer to https://libanswers.lib.polyu.edu.hk/faq/274503.

Method #2 (via iBooking System website)
Click the cancel button on My Booking Record page (iBooking System > My Booking Record).