FAQs

If it’s your first time to come to the PolyU campus and you haven’t registered your JULAC Library Card at the PolyU Library, please present your JULAC Library Card to the security guard when arriving at the campus entrances of the PolyU campus. Go to the Library and present your JULAC Library Card again to the security guard at the Library entrance. Approach the Service Counter* on P/F and present your valid JULAC Library Card and the Student/Staff ID of your home institution to our counter staff.

Twenty-four hours after successful registration, you will be able to access the PolyU campus and the PolyU Library by scanning the barcode on your JULAC Library Card at the campus and Library turnstiles respectively.

JULAC Library Card holders (Borrower) who are postgraduate students or staff will receive an automatic email sent to your registered email address with instruction on activation of your Library NetID. With the Library NetID, you may login myRecord to check the due date and renew your borrowed items, and login to the Library public PC workstations (except those required booking).

If your JULAC Library Card is expired, please apply for a new one at your home Library before coming to the PolyU Library for registration.

* Registration service of non-PolyU JULAC Library Card will stop 30 minutes before the end of counter service hours.