I forgot my NetID/ NetPassword to login my library account, what can I do?

Answer

If you forgot your NetID, you may contact ITS helpdesk to check for your NetID. You will be required to provide them with your personal information for verification. For NetPassword, you may reset it on the idPortal at https://idportal.polyu.edu.hk/.

  • Last Updated 13 Jul 2021
  • Views 15
  • Answered By Research Support (LIB)

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