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Library FAQs

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How can I return library items that I have borrowed?
Last Updated: 19 Jun 2024 |
Topics:
- Borrowing & Return
|
Views: 5542
What Library facilities are available for booking by students and staff? What are the booking policies?
Last Updated: 26 Sep 2025 |
Topics:
- Booking Library Facilities
|
Views: 3646
I’ve just graduated from PolyU. Can I continue to access library resources?
Last Updated: 18 Dec 2024 |
Topics:
- Access to Library
|
Views: 3019
How can I unlock the room/studio via the PolyU Library Mobile App?
Last Updated: 11 Dec 2024 |
Topics:
- Booking Library Facilities
- Mobile App
|
Views: 2032
How do I apply for a Graduate Library card to access the Library after my graduation?
Last Updated: 18 Dec 2024 |
Topics:
- Access to Library
|
Views: 2027
Can I apply for a JULAC Library card to access other UGC-funded libraries?
Last Updated: 27 Sep 2021 |
Topics:
- Access to Library
|
Views: 1214
How do I access library databases with my home computer?
Last Updated: 30 Mar 2023 |
Topics:
- Access to e-resources
|
Views: 1205
I’m a PhD student in PolyU. I wonder if the library can provide a similarity check software, such as Turnitin, for us to check my thesis / paper before submission?
Last Updated: 25 Jun 2021 |
Topics:
- Services & Facilities
|
Views: 1163
How do I pay for the printing at Library? Can I use my printing quota?
Last Updated: 26 Aug 2025 |
Topics:
- Computing & Printing Facilities
- Services & Facilities
|
Views: 1137
How do I pay for library overdue fines?
Last Updated: 24 Jan 2025 |
Topics:
- Borrowing & Return
|
Views: 1058

What Library facilities are available for booking by students and staff? What are the booking policies?
Last Updated: 26 Sep 2025 |
Topics:
- Booking Library Facilities
|
Views: 3646
After I finish copying or printing, I cannot receive a refund of the unused amount from AlipayHK. What should I do?
Last Updated: 25 Sep 2025 |
Topics:
- Computing & Printing Facilities
|
Views: 11
The publisher of the journals I usually publish in does not have a TA with PolyU. What can I do to make my articles open access?
Last Updated: 16 Sep 2025 |
Topics:
- Publishing Support
|
Views: 59
I do not have any NetID & NetPassword, can I use the PCs in the Library?
Last Updated: 26 Aug 2025 |
Topics:
- Computing & Printing Facilities
|
Views: 145
Can I print A2, A1 and A0 sizes?
Last Updated: 26 Aug 2025 |
Topics:
- Computing & Printing Facilities
|
Views: 28
Can I print from my notebook computer?
Last Updated: 26 Aug 2025 |
Topics:
- Computing & Printing Facilities
|
Views: 28
Which software applications are available on the Library's public PCs? Can I install any software on the Library's PCs?
Last Updated: 26 Aug 2025 |
Topics:
- Computing & Printing Facilities
|
Views: 13
How to print file stored on my mobile phone?
Last Updated: 26 Aug 2025 |
Topics:
- Computing & Printing Facilities
|
Views: 19
I'm a Graduate Card holder, am I eligible to book and use the PCs in the Library?
Last Updated: 26 Aug 2025 |
Topics:
- Booking Library Facilities
- Computing & Printing Facilities
|
Views: 293
Can I use the Wi-Fi service at the Library? How to get connected?
Last Updated: 26 Aug 2025 |
Topics:
- Computing & Printing Facilities
- Services & Facilities
|
Views: 922

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