FAQs

You are required to pick up the notebook in person within 30 minutes after the reservation is made at the Self-service Kiosk (Notebook & Table), located near the Technical Support Desk in i-Space on 4/F.

Pick-up Procedures

1. At the Self-service Kiosk, click "Pick Up Reserved Notebook".
   
2. Retrieve and scan the pick-up QR code following these steps:
   1. Click "My Account" on the PolyU Library Mobile App.
   2. Select the "Notebook" tab. The pick-up QR code will be shown on your mobile app screen.
   3. Scan the QR code through the i-Return scanner at the kiosk.
   
3. Follow the instructions on the kiosk screen to log in, read and accept the Terms of Use.
   
4. When the locker door opens, pick up the notebook from the locker.
5. Close the locker door.