Question

When I click the EndNote tab in MS Word, it keeps asking me to login to my EndNote account. Is it normal?

Answered By: Research Support (LIB)
Last Updated: 09 Feb 2026Views: 1238

It may be because the default application to open EndNote in your MS Word is EndNote online instead of EndNote desktop. Please follow the steps below:

  1. Switch to EndNote tab.
  2. Click on Preferences.
  3. Switch to Application tab.
  4. Change the application from EndNote online to EndNote.
  5. Click on OK.

 

For more details, please refer to our online guide for EndNote.